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Our company was established in 2005. We started by distributing a wide range of car tuning products, over time we specialized and grew into the largest distributor of lowering suspensions in Central Europe. This unique experience allowed us to thoroughly understand and address the problems and challenges faced by lowering suspension distributors in our industry:

Fair play

challenge:

Low margins, demotivating you to invest in the development and promotion of the brand.

our solution:

By registering with us, you will receive a default, stable discount + additional % for pallet orders. With the development of cooperation and involvement in brand promotion in your store, workshop and social media, you can count on an increase in the level of discount, but only when you generate healthy growth based on the principles of "fair play".

>95% availability

challenge:

Long waiting times for goods and, as a consequence, conflict situations with customers.

our solution:

We have over 250,000 parts in stock, work in two shifts and use modern purchasing and production management software. As a result, we maintain the availability of coilover suspensions at over 95%.

Maximum technically permissible lowering ranges

challenge:

Insufficient or not as expected lowering.

our solution:

Right after the safety and reliability of the product, our priority is the extent of lowering that satisfies our customers. This often results in unique solutions such as coilover suspension for Fiat Seicento with height adjustment on the rear axle.

A modern approach to warranty complaints

challenge:

Unfriendly and lengthy warranty complaint process.

our solution:

Warranty complaints about a suspension element often require disassembly and reassembly, which generates costs and irritation for the customer. Our goal and task is to take care of your client in such a way that the complaint process ends with a positive surprise for him. That's why we have created a simple online complaint form that allows your customer to submit a complaint directly to us. Thanks to this, we shorten the processing time and relieve you of the burden of handling complaints. Our team has the necessary technical knowledge, but also appropriate sales training.

Spare parts for sale

challenge:

Lack of spare parts making post-warranty service difficult.

our solution:

We understand how important it is to take care of a customer who has expired the warranty period, lost or damaged an item. Therefore, each important component can be purchased from us separately.

40 days return policy

challenge:

No return option.

our solution:

The customer's cancellation of the ordered goods is no longer a problem. We offer 40 days to return it. Everything is done through a simple and intuitive online form.

Dropshipment

challenge:

No dropshipping option.

our solution:

Being aware of how important the delivery time of goods is, we offer the option of dropshipment to any place in the world using three courier companies: UPS, FedEx and DHL.

Kick-off support

challenge:

Unfriendly structure of .xls / .csv files for updating the online store's offer.

our solution:

We offer support, and in selected cases we prepare the first import file for a new distributor ourselves. Our base files are characterized by high detail of descriptions, photos and features.

This experience led us to create MTS Technik - a brand that understands both you and your client.

The mission of the MTS Technik brand is to create the widest range of reliable and affordable sports suspensions in the world.

We ship goods to over 200 countries around the world and have a distribution network in nearly 100 countries.

MTS Technik is based on three pillars: product reliability, affordable price, and comprehensive offer. MTS Technik coilover suspensions are manufactured in Poland, which has been officially confirmed by the German certification body TÜV / KBA.